Help center

You can source a comprehensive range of aluminum foil production solutions, including rewinding machines, aluminum foil container-making machines, raw materials, packaging machines, aluminum foil rolls, and aluminum containers etc. Each product supports different stages of aluminum foil packaging for B2B buyers in food, FMCG, and industrial sectors.

Our sales engineers will evaluate your production requirements, material types, output goals, and regional constraints to recommend the most suitable solution. You can also request a consultation or product comparison to help make the right choice.

Our primary customers include food packaging manufacturers, FMCG brands, industrial suppliers, OEM/ODM solution providers, and international equipment distributors who seek high-efficiency, long-lifespan, and customized production capabilities.

Yes. We accommodate both small-scale startups and established manufacturers with scalable solutions. Whether you’re ordering a single mold or an entire automated production line, we tailor our offering to meet your operational scale and budget.

Yes. Our high-speed rewinders are compatible with aluminum foil, cling film, baking paper, and laminated films, offering adjustable tension and cutting options for different thicknesses.

Absolutely. All machines come with user-friendly HMI interfaces, multi-language support, and auto-calibration features. Operators can be fully trained in under 2 days.

We integrate regenerative braking, servo motors, and low-power standby modes, reducing energy consumption by up to 40% compared to industry norms.

Our machines are built for durability with high-quality materials and branded components. With proper maintenance, the lifespan of our foil container stamping machines typically exceeds 50 years. We also offer a 5-year warranty to ensure long-term reliability and peace of mind.

Yes. We offer fully custom molds to match your container design, including branded embossing and compartmentalized layouts for multi-portion trays.

Definitely. Our machines are compatible with global voltage standards (220V–480V), and we also offer wide-voltage support modules to handle unstable grid conditions in certain regions.

Yes, we support private-label printing on aluminum foil rolls, cling film packaging, and baking paper wraps, ensuring your brand is consistent from packaging to production.

Depending on complexity, custom mold or machine modifications typically take 2–4 weeks. For urgent needs, we offer expedited engineering services.

We provide installation, training, multilingual manuals, spare parts logistics, and 24/7 remote diagnostics. On-site service is available where required.

Yes. We deliver in-person training, online tutorials, and quarterly refresher courses for both agents and end users. Certified training programs are also available.

Yes, we can provide free sample service for our aluminum foil rolls, silicone oil paper rolls, cling film rolls, and aluminum foil lunch boxes. However, customers are required to cover the shipping fee for sample delivery.

Maintenance requests can be made through our customer service portal, by emailing us directly at info@fineness-alu.com, or by calling our support line. We’ll evaluate your needs, schedule a service visit, and dispatch technicians as required to perform diagnostics and repairs.

We accept T/T bank transfers, L/C, and in some cases, Alibaba Trade Assurance or escrow methods for added security.

Yes. For equipment orders, a 30% deposit is required before production begins. The remaining balance is paid before shipment after final inspection.

Absolutely. Once you share your product specs and order volume, we’ll provide a detailed quotation including machine price, mold cost (if applicable), shipping, and estimated delivery time.

Yes, we offer bulk order discounts for large volume purchases. The discount rate varies depending on the order size and product type. Please contact our sales team to discuss your specific order and receive a tailored quote.

We offer a range of shipping options based on destination, order size, and urgency. These include standard shipping, air freight, and ocean freight. Shipping methods can be discussed during the order process to ensure the most cost-effective and timely delivery.

We manage the customs clearance process for international shipments, including all necessary documentation, import/export licenses, and tariff classifications. For regions with more complex customs procedures, we partner with local experts to ensure smooth delivery.

Lead times vary based on the shipping method and destination. Typically, shipments via ocean freight can take between 4-8 weeks, while air freight shipments usually arrive within 7-10 days. We will provide an estimated timeline based on your specific order.

Yes, expedited shipping is available for time-sensitive orders. We work with trusted carriers to provide express shipping options, including air cargo and priority ocean freight, ensuring your products reach you faster.